Refund Policy
We firmly believe in our product and support it 100%, but we understand that it can’t work perfectly for everyone at any time many variables can affect connection performance. If you are not satisfied with your purchase or if you encounter a problem that we cannot solve and that makes the system unusable, we will be happy to provide you with a full refund within 7 days of your original purchase and no other IPTV provider will give you the same terms as we.
A few Conditions:
We cannot reimburse you for technical problems with your equipment unless you authorize us to assist you and follow our instructions. If we cannot solve the problem for you, we will refund you more you need to provide us with preveus that the product does not work much preferable a video. Please contact us before requesting a refund for a technical problem, and let our teams help you we always reply to emails within 12 hours Max.
Attention: Do not make a dispute with your bank or Paypal to receive your Refund because we will be obliged to communicate the nature of your purchase to your bank which exposes you to almond risks up to the order of 3000 € by Hadopi
Once you have requested a refund, you can no longer subscribe to our service because your MAC address will be banned!
The claim is made directly
Note that Paypal collects a commission on all your purchases, in case of a refund, this commission will be at your expense
If you paid by credit card, refunds are usually processed and funds returned to the customer’s bank account debit card within 20 business days.
However, there are cases where a refund takes longer to process, up to 90 days.
We recommend that you contact us for assistance if you have problems receiving or purchasing a subscription.
Contact us
If you have any questions about our return and refund policy, please contact us:
Email: [email protected]
